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Company:
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Talisma
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Location:
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Bengaluru/Bangalore
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No. of Vacancies:
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Unspecified
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Experience Required:
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0 - 1 Year
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Field:
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IT
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Salary:
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Unspecified
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Closing Date:
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Description
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Product Analyst ,Product Support Engineer.
Talisma Corporation Pvt Ltd
Experience: 2 - 5 Years
Location: Bengaluru/Bangalore
Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: IT-Software/ Software Services
Functional Area: ERP, CRM
Job Description
oProvide Level 2 or 3 support ,
oHandling support interactions on Phone/Email/Chat
•Good Knowledge of RDBMS packages preferably MS SQL Server 2000/2005.
Trouble shooting issues ranging from Performance issues,Willingness to work in shifts.
Desired Candidate Profile
Summary of Key Responsibilities:
Responsible for meeting the SLA for all interactions.
Responsible for Day-to-day functioning of team
Provide Level 2 or 3 support
Handling support interactions on Phone/Email/Chat
Knowledge Base creation
Company Profile
Talisma Corporation Pvt. Ltd., (www.talisma.in) a wholly owned subsidiary of Campus Management Corp., is the leading Customer Relationship Management (CRM) software solutions provider.
Contact Details
Company Name:
Talisma Corporation Pvt Ltd
Website:
http://www.talisma.in/
Executive Name:
Sujatha
Email Address:
careers@talisma.com
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