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Technical Support Executive (C/C++) for SafeNet Infotech
About SafeNet, Inc.
SafeNet, Inc, has become a global security powerhouse with 25 years experience in developing, deploying, and managing the most comprehensive product lines in security technology. SafeNet is now selling a complete and comprehensive set of technology to a broad customer set including government, large financial institutions, mid-sized firms, OEMs, and individual consumers. SafeNet supports more than 5,000 customers, with distribution channels extending across more than 100 countries.SafeNet Worldwide SafeNet Inc. operates all over the world. For more information, visit http://www.safenet-inc.com/
Designation:
Technical Support Executive (C/C++)
Job Description:
The Technical Support Engineer will play a critical role in providing technical assistance for SafeNet's global customer base.
The job involves handling and resolving complex technical queries and issues in the areas of product functionality or architecture and defect correction
Key Responsibilities:
Developing a deep knowledge of SafeNet's range of embedded products
Communicating with corporate customers via telephone, email, or other media as applicable regarding technically complex problems identified in SafeNet's software products, and maintaining effective customer relations
Resolving technically complex, mission critical, or politically sensitive customer issues, and maintaining ownership of the issue until it is resolved completely
Desired Profile :
6 months-2 yrs Experience in application support will be preferred.
Graduation in Engineering / or a Post graduate degree in Computer Sciences
Good programming (C/C++) background with Strong customer orientation, accurate and logical problem solving skills, excellent communication skills, the ability to work in a team and strong code debugging skills are essential
Experience:
0 - 2 Years
Industry Type:
IT-Software/ Software Services
Functional Area :
ITES/BPO/KPO, Customer Service, Ops.
Education:
UG - B.Tech/B.E. - Computers, Electronics/Telecomunication
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location:
Noida
Keywords:
Technical Support, Tech Support
Contact:
Pratibha Meena
SafeNet Infotech Pvt Ltd
Website:
http://www.safenet-inc.com
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