ITES, Information Technology Enabled
Service, is defined as outsourcing of processes that can be enabled
with information technology and covers diverse areas like finance, HR,
administration, health care, telecommunication, manufacturing etc. Armed
with technology and manpower, these services are provided from e-enabled
locations. This radically reduces costs and improve service standards.
In short, this Internet service provider aims in providing B2B
e-commerce solutions.
Objectives of ITES
ITES was formerly known as IndoNet.
The main objectives of ITES are :
- Enabling business strategy
- Achieving an organization's business goals
India's Potential
The country's strengths in the form of low staff costs, a large pool of
skilled, English speaking workforce, conducive policy environment and
Government support has made India a popular choice for customers seeking
outsourced services.
Indian Government is making assiduous effort for promoting ITES. The
country is well positioned to derive benefits from the ITES market and
become a key hub for ITES services.
ITES Services
ITES offers different services integrated in a single delivery
mechanism to end users.
Some of the services offered include :
- Medical Transcription
- Document Processing
- Data Entry and Processing
- Data Warehousing
- IT Help Desk Services
- Application Development
- Enterprise Resource Planning
- Telecommunication Services
Join VYOM-JOBS and receive latest 2008 Placement Papers for FREE
If you are looking for guaranteed success in your next interview, get an ebook, that contains all the possible Interview Questions. 